PRIVACY POLICY

Contents:

The information PocketGene collects / processes

Registration Information:

Information you provide during app sign up such as name, Email ID, password, date of birth, phone number, gender etc., In addition, the hospital name, specialty details and registration number of physician are collected for validation.

Genetic Information:

Information regarding your genetic data which includes the PocketGene inference data and reports provided to you as part of our services.

Sample Information:

Information regarding any sample, such as saliva or blood, that you submit for processing to be analyzed to provide you with genetic information, laboratory values or other data provided through our services.

Web-Behavior Information:

Information on how you use our services or about the way your devices use our services is collected through log files, cookies, and similar technologies (e.g., device information, device identifiers, IP address, browser type, domains, page views).

How we use your Information

Now that we’ve covered the types of information, we collect let’s review how we may use it. As a reminder, we do not sell information, and we will not use your Genetic Information for marketing or personalized advertising without your explicit consent.

We use your information only to:

  • Provide our services, including to develop, operate, improve, maintain, and safeguard our services
  • Analyze and measure trends and usage of the services
  • Personalize or contextualize our services to you
  • Enhance the safety, integrity, and security of our services, including prevention of fraud and other unauthorized or illegal activities on our services
  • Enforce, investigate, and report conduct violating our Terms of service or other policies
  • Comply with our legal, licensing, and regulatory obligations

Privacy Controls

Correct information:

You can change your account password many times.

Delete your account:

You can delete your PocketGene account - settings at any time.

Changes in Privacy Statement

We may make changes to this privacy statement from time to time. We’ll let you know about those changes here or by reaching out to you via email or some other contact method, such as through in-app notification, or on another website page or feature.

Contact Information

If you have questions about this privacy statement, or have a complaint or inquiry, please email to support@pocketgene.com

Frequently Asked Questions

Initially, PocketGene collects basic information from you at the time signing up in the app such as name, Email ID, password, date of birth, phone number, gender, and the password you provide us during the creation of the account. In addition, the hospital name, specialty and registration number of physician is collected for validation.

We also collect some information about users who visit our websites using cookies and similar technologies.

PocketGene primarily uses information about you to provide, personalize, improve, update, expand our services to you. We may also use personal information about you to verify your identity, communicate with you and to deliver advertisements, improve our app information security and issuing surveys and questionnaires to collect additional user information for use in the services, marketing new products and offers from us or our business partners, conducting scientific, statistical research.
We implement physical, technical, and administrative measures aimed at preventing unauthorized access to or disclosure of your personal information. Our team regularly reviews and improves our security practices to help ensure the integrity of our systems and your personal information. Be mindful of keeping your password and other authentication information safe from third parties, and immediately notify us if any unauthorized use of your login credentials. we encourage you not to share your password with any third parties. PocketGene cannot secure personal information that you release on your own or that you request us to release.
More >>

Usage Analytics

We use few App usage data for analytics and measurement to understand how our services are used and could be improved.